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STORE POLICY

 

Welcome to Umbiee, where we are dedicated to providing you with exceptional products and service. Our store policy outlines important information regarding purchases, payments, privacy, and more. Please take a moment to review the following details:

  1. Payment Methods:

    • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

    • All transactions are processed in USD unless otherwise specified.

  2. Pricing:

    • Prices displayed on our website are in USD and are subject to change without prior notice.

    • Any applicable taxes, duties, or customs fees will be calculated and added to your order during checkout.

  3. Shipping:

    • We offer domestic and international shipping options.

    • Shipping costs and delivery times vary depending on your location and selected shipping method.

    • Orders are typically processed within 1-2 business days, excluding weekends and holidays.

  4. Returns & Exchanges:

    • We accept returns and exchanges within 30 days of the original purchase date, provided the item is unused and in its original condition.

    • Please refer to our Return & Exchange Policy for detailed instructions on initiating a return or exchange.

  5. Privacy & Security:

    • We take your privacy and security seriously and employ industry-standard measures to safeguard your personal information.

    • Your information will only be used for order processing, communication, and improving our services. We will never share your information with third parties without your consent.

  6. Product Availability:

    • While we strive to maintain accurate inventory levels, occasionally, certain items may be out of stock or unavailable.

    • In such cases, we will notify you promptly and offer alternatives or refund options.

  7. Customer Service:

    • Our dedicated customer support team is available to assist you with any questions, concerns, or issues you may have.

    • You can reach us via email, phone, or through our website's contact form during business hours.

  8. Feedback & Reviews:

    • We value your feedback and encourage you to share your experience with us through reviews and testimonials.

    • Your feedback helps us improve our products and services to better serve you and future customers.

 

By shopping with us, you agree to adhere to our store policy outlined above. If you have any questions or require further clarification, please don't hesitate to contact our customer support team.

 

Thank you for choosing Umbiee. We appreciate your support and look forward to serving you with excellence.

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